Acer Nitro v15 AVN15-51 laptop keyboard issue

Swapnil_patil
Swapnil_patil Member Posts: 4 New User
edited June 2024 in Nitro Gaming

My laptop keyboard not working (only f12 and power button working) Acer Nitro v15 laptop (recently purchased laptop

[Edited the thread to add model name to the title]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,717 Trailblazer
    Answer ✓

    If your Nitro V15 is the new AVN15-51 model and its under warranty, then send your laptop to Acer as that should not be happening to a new laptop. The oem fitted keyboards come in a KB Assembly that consists of the top case and the keyboard together and its quite a big job to replace plus its not cheap and are not easily available. Get Acer to fix this problem for you, don't open and/or try to fix this yourself. Good luck.

    This is the US International KB Assembly if that is what you are using, as there are many other languages available for this KB Assembly

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • Swapnil_patil
    Swapnil_patil Member Posts: 4 New User

    Any suggestions form your side?

  • StevenGen
    StevenGen ACE Posts: 12,717 Trailblazer
    Answer ✓

    If your Nitro V15 is the new AVN15-51 model and its under warranty, then send your laptop to Acer as that should not be happening to a new laptop. The oem fitted keyboards come in a KB Assembly that consists of the top case and the keyboard together and its quite a big job to replace plus its not cheap and are not easily available. Get Acer to fix this problem for you, don't open and/or try to fix this yourself. Good luck.

    This is the US International KB Assembly if that is what you are using, as there are many other languages available for this KB Assembly

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Swapnil_patil
    Swapnil_patil Member Posts: 4 New User

    How to send my laptop to Acer ( buy date of this laptop is 15/4/2024

  • Swapnil_patil
    Swapnil_patil Member Posts: 4 New User

    Yes you are correct my model is in

    AVN15-51