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why not working properly Keyboard Led light and led lights only on all time blue Helios neo 16

Member Posts: 2 New User
edited April 2024 in Predator Laptops

My laptop name is Acer predator Helios neo 16. I don't know how to fix this problem. if you have any idea please help me. My Laptops keyboard light on only aqua color other RGB colors are not working properly. Why not working Neon, static, Wave, zoom etc. other options are not working

[Edited the thread to add model name to the title]

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Answers

  • Member Posts: 2 New User

    It is a RGB keyboard after few months working perfectly but now, it is not working i don't know how to solve this problem. Many options are including for customize the color griding but it's not working. I think this is a Software problems Please tell me

  • Member Posts: 3 New User

    Hello Acer Team,

    I am experiencing the same issue with the keyboard backlight. I've tried stopping and restarting it, and it's already set to start automatically in the properties. After making these changes, I also restarted the laptop, but the problem persists.

  • ACE, Member Posts: 16,034 Trailblazer

    Not all Helios Neo 16 keyboards have RGB lighting. It depends on the specific model.

  • Member Posts: 173 Skilled Fixer WiFi Icon

    Is Dynamic Lighting in Windows Settings turned off ?

  • Member Posts: 3 New User

    Yes, the dynamic lighting is off in the windows setting, Also I have the same model which supports RGB lighting.

  • Hello! Can you provide the exact model? Example: PHN16-71. Have you tried reinstalling predator sense?

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  • Member Posts: 173 Skilled Fixer WiFi Icon
    edited June 2024

    Yeah try reinstalling but first uninstall it from Control Panel PredatorSense Config and Predator Sense Installer . Do you have any other RGB lighting devices connected ?

    Also check if there are any updates in Windows Update > Advanced options > Optional updates .

    BTW can you select the colors,effects,etc in Predator Sense ?

  • Member Posts: 3 New User

    Hey @FrEaZeR, Thanks for your advice, reinstalling Predator Sense enabled me to choose and modify different RGB effects, giving me control over them.

  • Member Posts: 4 New User

    Dynamic lighting in windows tends to overwrite the settings of predator sense. Use both of them together to get desired results. Contact me for specific answers. I have a Helios 16 4080 2024 model.

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