Missing RGB lights on Predator Helios Neo 16

ALirezaFruit
ALirezaFruit Member Posts: 15 Troubleshooter
edited June 12 in Predator Laptops

HI everyone. I recently bought an Acer Predator Helios Neo 16 14th gen (2024). I saw some pictures online that the back part of the laptop has RGB lights (highlighted in the picture below), But mine dont light up.

and i can't find any controls for it in predatorsense. anyone has any idea how to turn those on?

this is a picture of the back part of my laptop:

[Edited the thread to add issue detail on the title]

Answers