Acer Diagnostic Tool

rafaelvidal
rafaelvidal Member Posts: 4 New User

Hello,

I have one Acer Aspire 5532.

It works pretty fine, but three days ago some keys stopped to work.

 

I believe that this keyboard is damaged and must be replaced.

The point is that a friend of mine told me that I should look for "Acer Diagnostic Test Tools". He said that those tools can provide me the exact issue.


Small note:
Keys s, d, m, up arrow, caps lock and some others aren't working, BUT if I press "k"+"g"+"s" together I get an "X" and "k"+"g"+"d" outputs a "c".

 

Thank you

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Are you sure the num lock is not set ? That will change the key scan codes on a  keyboard without a numberpad.

  • rafaelvidal
    rafaelvidal Member Posts: 4 New User

    Aspire 5532 keyboard has numberpad and doesn't matter if num lock is on or off, the mentioned keys still not work...

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