Touch screen not works after Windows10 installation on Acer Aspire V5-571P-6631

JamesT
JamesT Member Posts: 107 Skilled Fixer WiFi Icon
edited June 7 in Aspire Laptops

Acer Aspire V5-571P-6631 Windows says touch screen but when I installed windows 10 it shows it has the touch screen and the panel worked before but now don't

could the cable go bad on it causing the touch screen not to work? or wring cable

The Cable number is 50.4VM14.013

Thank you

Todd

[Edited the thread to add issue detail on the title]

Best Answers

  • JamesT
    JamesT Member Posts: 107 Skilled Fixer WiFi Icon
    Answer ✓

    here is my setup with screen and cable number and windows saying it is touch screen but touch is not working even with all drivers install maybe the cable is bad

    Todd

  • StevenGen
    StevenGen ACE Posts: 12,190 Trailblazer
    Answer ✓

    These touchscreens are very problematic, I suggest that you look at the V5-571PG/V5-571P SG that I downloaded and its readily available online as a PDF as its a very good guide for you to troubleshoot the touchscreen problem and all components related to this problem. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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