I need help with my wifi connection in Aspire A315-58

Blondy20
Blondy20 Member Posts: 3 New User
edited May 25 in Aspire Laptops

my acer aspire is not connecting to wifi it only shows ethernet..

I tried disable and enable still it wont help

I went to acer website to download wifi drivers l got stuck not knowing which one exactly. Kindly assist

Model A315-58

[Edited the thread to add model number to the title]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 11,966 Trailblazer
    edited May 25 Answer ✓
    https://community.acer.com/en/discussion/706291/i-need-help-with-my-wifi-connection

    The Aspire A315-58 laptop has two different WLAN cards fitted by Acer, one is the Intel® Wireless-AC 9462 model or the Liteon QCA9377A model these cards are both 5G AC type cards and not 6 AX type cards. When you go to the A315-58 Acer Support page at Drivers and down the bottom of that list, you have the Wireless LAN of either the Atheros driver which is for the Liteon QCA9377A model or the Wireless LAN Intel, so you need to determine which Wi-Fi/BT card you have by installing HWiNFO64 > Network and see which WLAN card you have installed as it should be there, then install the Acer provided oem drivers from the Acer Support page for the A315-58 laptop for Wi-Fi and Bluetooth to start the card operating.

    Note: The Acer oem driver are the best drivers that you can use as Acer used these drivers initially for your A315-58 laptop when you got it new, and these drivers works the best. Try that as it will work 100% and your wireless network should work, if it doesn't then you either have a modem problem or the card that is fitted to your A315-58 laptop is faulty and you need to change it for a new one. Good luck.

    Aspire A315-58 Wi-Fi/BT cards fitted to this laptop

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 11,966 Trailblazer
    edited May 25 Answer ✓
    https://community.acer.com/en/discussion/706291/i-need-help-with-my-wifi-connection

    The Aspire A315-58 laptop has two different WLAN cards fitted by Acer, one is the Intel® Wireless-AC 9462 model or the Liteon QCA9377A model these cards are both 5G AC type cards and not 6 AX type cards. When you go to the A315-58 Acer Support page at Drivers and down the bottom of that list, you have the Wireless LAN of either the Atheros driver which is for the Liteon QCA9377A model or the Wireless LAN Intel, so you need to determine which Wi-Fi/BT card you have by installing HWiNFO64 > Network and see which WLAN card you have installed as it should be there, then install the Acer provided oem drivers from the Acer Support page for the A315-58 laptop for Wi-Fi and Bluetooth to start the card operating.

    Note: The Acer oem driver are the best drivers that you can use as Acer used these drivers initially for your A315-58 laptop when you got it new, and these drivers works the best. Try that as it will work 100% and your wireless network should work, if it doesn't then you either have a modem problem or the card that is fitted to your A315-58 laptop is faulty and you need to change it for a new one. Good luck.

    Aspire A315-58 Wi-Fi/BT cards fitted to this laptop

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Blondy20
    Blondy20 Member Posts: 3 New User

    thank you l will try it

    Under network adapters l have

    Intel®wireless-ac9650 160 MHz with a yellow warning mark could it be the one causing the wifi not to work. What must l do on it.

    If l click it says windows has stopped this device because it has reported problems

  • Blondy20
    Blondy20 Member Posts: 3 New User

    thank you l am sorted now

  • StevenGen
    StevenGen ACE Posts: 11,966 Trailblazer
    https://community.acer.com/en/discussion/comment/1277493#Comment_1277493

    Good that you sorted it out, as if you have a yellow mark that means the driver is corrupted and you need to reinstall the driver or the card is faulty.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Categories