aspire 4750 laptop won't restart and shutdown in windows 10

EarlinYakurt
EarlinYakurt Member Posts: 5 New User
edited May 23 in Aspire Laptops

model : aspire 4750

bios problem or windows problem?

If bios is a problem
Please give me latest bios or windows 10 support bios

[Edited the thread to add the model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Boy that is an oldie, Christmas 2010 ship date IIRC. It won't be a BIOS issue and it's old enough that support files have been purged from Acer's site. What are the spec on yo8ur machine? I see it supports up to 8GB of DDR3 1066 memory using two SO-DIMM sticks, so Windows 10 should work, albeit slowly. Do you still have an HDD or have you upgraded to a SSD? What apps are running on it? Does your Event Log show anything amiss?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • EarlinYakurt
    EarlinYakurt Member Posts: 5 New User

    Appreciate your answer.

    My laptop spec :

    Acer Aspire 4750

    Processor : Intel Core i5-2410M @ 2.29GHz 2 Cores, 4 Threads

    Ram : ADATA 4Gb ddr3

    SSD : DELORA 120GB

    OS : Windows 10 Home

    Other tasks run smoothly, but problems occur with system shutdown and restart.
    Windows shuts down normally, but the laptop does not turn off. Same goes for restarting

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder

    @EarlinYakurt

    Try to check in the device manager to see if all drivers are installed correctly.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • EarlinYakurt
    EarlinYakurt Member Posts: 5 New User

    @AnhEZ28
    Sorry for the late response.

    All device drivers are installed properly.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder

    @EarlinYakurt

    After pressing shutdown in Windows, how long does the power LED stay on?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • EarlinYakurt
    EarlinYakurt Member Posts: 5 New User

    @AnhEZ28


    The LED does not turn off and stays on.

  • Axxo
    Axxo Member, Ally Posts: 925

    Open Power Options and on the left, Choose what the power button does. Is it set to Shut down of Hibernate?

    Go to change plan settings, Change advanced power settings, Sleep and disable Hybrid sleep and Hibernate.