SC Problem(Again)when i open my laptop after that 3-4 SC its the SC app it just opens 4 times

Mck_User07 · May 18

Just a quick explanation, it pops up when i sign in or you know when i enter my password when i open my laptop after that 3-4 SC applications(its the SC app it just opens 4 times at the same time) Here's a picture

after this it disappears i already checked task manager once and it just said SC when this pops up(this is just on startup) and this has been happening for a while now(Since mid January this year) i asked Microsoft community for help and this is the result(this is earlier this year and this is the first question i asked about this problem) https://answers.microsoft.com/en-us/windows/forum/all/cwindowssystem32scexe/a08935e7-48fd-471d-a10c-340082dcd36b here is the second one https://answers.microsoft.com/en-us/windows/forum/all/cwindowssystem32scexean-instance-of-the-service-is/53c49102-5109-4193-a0bf-16bbf3422054 (which is only 1-2 months ago) i think this happened after i tried updating java but i already uninstalled java so im not sure why its still there.

Someone Please Help, Urgent.

[Edited the thread to add issue detail]

Puraw · May 18

https://community.acer.com/en/discussion/705922/sc-problem-again-when-i-open-my-laptop-after-that-3-4-sc-its-the-sc-app-it-just-opens-4-times

Uninstall Acer Care Center, AcerSense and Acer Quick Access and reboot, if the SC issue is gone you fixed the problem:
https://www.elevenforum.com/t/how-can-i-find-what-sc-exe-is-doing.20256/

Puraw · May 18

https://community.acer.com/en/discussion/705922/sc-problem-again-when-i-open-my-laptop-after-that-3-4-sc-its-the-sc-app-it-just-opens-4-times

Uninstall Acer Care Center, AcerSense and Acer Quick Access and reboot, if the SC issue is gone you fixed the problem:
https://www.elevenforum.com/t/how-can-i-find-what-sc-exe-is-doing.20256/

JackE · May 18

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Mck_User07 · May 19

https://community.acer.com/en/discussion/comment/1276338#Comment_1276338

but i need those right? or i can just reinstall them?

Mck_User07 · May 19

what is this gonna do though? can you explain in detail please?

JackE · May 19

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Mck_User07 · May 19

https://community.acer.com/en/discussion/comment/1276383#Comment_1276383

it said unregocnized command and a few bunch of other stuff

Puraw · May 19

https://community.acer.com/en/discussion/comment/1276371#Comment_1276371

You don't need any of those Acer Apps, perhaps Acer Quick Access if you don't see a Caps Lock pup-up anymore, then just reinstall that later again.

Mck_User07 · May 20

https://community.acer.com/en/discussion/comment/1276462#Comment_1276462

i dont have acer quick acces though? and if i delete it from control center does the services go away?

Puraw · May 20

You can't delete apps from Windows Control Panel, what control center are you referring too? If you suspect that Acer Services or AgentSVC are still running after you already uninstalled these in Windows "Add or remove programs" (not control center) then disable the startup in Services (type services in Search) and right-click on the Acer Service or Agent and first Stop the service, then in Properties select Disable in the Startup type option.

Mck_User07 · May 21

https://community.acer.com/en/discussion/comment/1276513#Comment_1276513

i was talking about control panel > programs and features but care center didnt appear in there only Acer Sense config was in there, are you saying AgentSVC or acer services is the two services i need to disable? here's a picture of my services

Puraw · May 21

https://community.acer.com/en/discussion/comment/1276736#Comment_1276736

I don't see AgentSvc in Services, just disable the startup for the 7 services (in the red box:

Also check in Library Task Scheduler for Acer tasks, Agent update maybe there, disable the task(s).

Mck_User07 · May 21

https://community.acer.com/en/discussion/comment/1276754#Comment_1276754

how do i disable the startup in services? and in library task scheduler?

Puraw · May 21

https://community.acer.com/en/discussion/comment/1276797#Comment_1276797

In Services you right-click on those services and select Stop, then after it stopped (or did not start), you right click again on those services an click on properties. click on Startup type and select Disabled (see red box), then click on OK at the bottom and Services will close. (I don't use Acer so I showed an Asus app in this example, you should look for Acer apps. only).

In Task Scheduler Library right-click on the Acer update or Acer Agent task and select Disable (see red box below), then click OK and the Task Scheduler will close. (I don't use Acer so I showed Asus apps in my 2 examples, you should look for Acer apps. only)

Mck_User07 · May 22

https://community.acer.com/en/discussion/comment/1276859#Comment_1276859

should i do this after i delete acer sense and acer care center?

Puraw · May 22

Yes, after you uninstall these apps in Add or remove programs, if these uninstall properly there should be no services or tasks left. You told me that there were no Acer programs installed only Quick Access?

Mck_User07 · May 22

well no there is acer sense(including services of course) and care center processes but is quick access the one in file explorer or not?

Mck_User07 · May 23

https://community.acer.com/en/discussion/comment/1276935#Comment_1276935

can you check my task scheduler?

Screenshot 2024-05-23 210512.png

SC Problem(Again)when i open my laptop after that 3-4 SC its the SC app it just opens 4 times

Best Answer

Answers

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Jack E/NJ

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Jack E/NJ

Categories

Assistance by Acer

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

SC Problem(Again)when i open my laptop after that 3-4 SC its the SC app it just opens 4 times

Best Answer

Answers

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Jack E/NJ

Search 'name' in Windows start menu. Click 'view PC name'. Write down your PC's 'device name' whatever it is.

Then open the command prompt. Try entering 'sc \\yourpcdevicename delete onepointdomainadminservice'

Jack E/NJ

Categories

Assistance by Acer

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™