Acer Care Center Still initializing, when trying to open it, getting the error message.

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Answers

  • Terr_47_090
    Terr_47_090 Member Posts: 9

    Tinkerer

    The situation has not improved.

    I have tried the Care centre from the Microsoft Store and in stalled it Did a test open, everything was fine , switched laptop off for ten minutes, switched the the laptop on and tried to open the app and just got the usual message.

    I then tried to the Care Centre from the "Acer" web site. and installed it carried out a test open, every thing was fine, switched laptop off for ten minutes, switched the the laptop on and tried to open the app and just got the usual message.

    I have tried to use "Acer Sense" and the will not work on my laptop as it dose not recognise that particular software.

  • Terr_47_090
    Terr_47_090 Member Posts: 9

    Tinkerer

    edited May 20

    How do I do that as your response is not very clear as I have looked in the advances setting of "Windows Update." and nothing is listed .

    I even have truned all the internet security systems off, but that made no difference.

  • Mck_User07
    Mck_User07 Member Posts: 85 Troubleshooter

    well im not sure but its not the advance "settings" of windows update its the advance options > optional updates thats how i got my acer sense

  • Terr_47_090
    Terr_47_090 Member Posts: 9

    Tinkerer

    Well this is new.

    When the lap top is running on batteries it shows the above error. But when it is plugged in on mains power the app runs fine.

    Most strange.