Trouble with the touchpad of my acer A315-53-333H

Carlossosres9786
Carlossosres9786 Member Posts: 190 Mr. Fixit WiFi Icon
edited May 20 in Aspire Laptops

Recently i am havig trouble with the touchpad of my acer A315-53-333H sometimes the arrow of the touchpad is not moving for more than a minute what if happening now?

[Edited the thread to add model number to the title]

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Carlossosres9786

    Try fn + f7, f7 key alone to enable and disable the touchpad

    On some models, you can try fn+ f6, f6 alone.

    After disabling and enabling the touchpad check how it is working.. 

    If it is still not working 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - Install the i/o drivers first and then install the touch pad driver 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Carlossosres9786
    Carlossosres9786 Member Posts: 190 Mr. Fixit WiFi Icon

    I already tried fn + f7 but doesn't work when is not moving

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Carlossosres9786

    Do you see the touchpad symbol on the key f6 or f7 or any other key.

    You need to try the right key to enable and disable the touchpad

    If it is still not working 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - Install the i/o drivers first and then install the touch pad driver 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • RickCarte
    RickCarte Member Posts: 4 New User

    I have tried everything, we still have the same problem, touch pad wont work on the Acer Aspier we just bought last week….any suggestions?

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @RickCarte

    It might be a different combination of keys. We need to know the exact model to inform you about the right key. However try to press fn + f1,f2,f3,f4..f12 or just press f1,f2,f3,f4.. f12 One of the keys might be used to enable and disable the touchpad. Accidentally you might have pressed and disabled it.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Puraw
    Puraw ACE, Member Posts: 14,035 Trailblazer
    edited June 30

    Reinstall the Intel IO driver (Acer Support site) and reboot, thoroughly clean the surface of the touchpad with a little bit of hand soap and wet tissues if very greasy. Set the touchpad sensitivity to maximum.