Acer Care Center Still initializing, when trying to open it, getting the error message.

Mck_User07 · February 2

Hello, I Heard about acer care center and thought i should check it out since i have an acer laptop but when i try to open it

this pops up, not sure what i did to make it act that way feel free to ask me anything.

[Edited the thread to add issue detail]

KJN9000000 · February 2

Do a Ctrl+ALt+Del open the Task manager find the Acer Care Center and End the Task and relaunch the application. If this doesn't work try Uninstalling the application and reinstalling the version for your device from its Support page Software download section on Acer's website.

GAMING6698 · February 2

https://community.acer.com/en/discussion/699882/acer-care-center-still-initializing-when-trying-to-open-it-getting-the-error-message

There are many bugs and issue with this acer care centre application. I dont recommend using it

You can download and install Care Centre from microsoft store.

Puraw · February 2

I fully agree, Acer Care Center is buggy and best to uninstall it, also check after you have uninstalled ACC Windows Services as sometimes the service or ACC agent are not removed.

Mck_User07 · February 4

https://community.acer.com/en/discussion/comment/1257179#Comment_1257179

how do i uninstall it fully then?

Puraw · February 5

https://community.acer.com/en/discussion/comment/1257657#Comment_1257657

If ACC hangs/no response, end the app in Task Manager-Processes first.

If you installed ACC from Acer Support, check this link: https://www.elevenforum.com/t/remove-uninstall-entries-for-apps-in-windows-11.18793/
and this link: https://www.makeuseof.com/windows-11-different-ways-to-uninstall-software/

If you installed ACC from the Windows Store you only have to uninstall it in "Add or Remove programs" (click on the ellipsis at the end. Advanced-Uninstall). After that check in Explorer C:\ProgramData\Packages\AcerIncorporated.AcerCareCenterS_48frkmn4z8aw4 and C:\Users\XXXXX\AppData\Local\packages\AcerIncorporated.AcerCareCenterS_48frkmn4z8aw4 if the program is gone, you can delete the empty folders. Check also Services if the ACC service is no more listed.

Mck_User07 · February 6

https://community.acer.com/en/discussion/comment/1257787#Comment_1257787

Hey man Which of these should i end task Here's the photo

Puraw · February 6

https://community.acer.com/en/discussion/comment/1258014#Comment_1258014

Did you install ACC from Acer Support or from the Windows Store?

Mck_User07 · February 7

https://community.acer.com/en/discussion/comment/1258018#Comment_1258018

well, i uninstalled it and downloaded it from acer.com support or that manual and drivers thing i think?

Puraw · February 7

It does take a while to initialize ACC for the first time, after that it will open faster. I recommend you install ACC from the Windows Store it will be registered better in Windows11. Also make sure you disable the 80% battery charge limiter option in ACC, causing some issues. 😉

Mck_User07 · February 8

https://community.acer.com/en/discussion/comment/1258358#Comment_1258358

Oh Alright, I did limit my battery to only 80% so yeah

Puraw · February 8

https://community.acer.com/en/discussion/comment/1258471#Comment_1258471

Don't do that it works counterproductive without any benefits for a longer battery life. That whole battery longevity story is a myth, check this community on battery charging limiting.

Mck_User07 · February 8

https://community.acer.com/en/discussion/comment/1258473#Comment_1258473

Hey Puraw, when i searched on google about 40 80 rule about battery here's what i saw

Terr_47_090 · May 17

This becoming an on going joke. with the "Care Centre" app as just recently it has become very unstable to use. As I keep getting the following message.

The thing is each time I get it to work by uninstalling it and then reinstalling it from "Acer support site" I go through all the checks SSD, Battery, Memory. I close the app and all the detail that are done are remembered, but the next time I try to open the app as illustrated is the result. I use to keep the battery in good condition, as well as monitor the "RAM and SSD"

I have followed all the other advise that is on this forum to the letter, so any advise would be great.

I use a Nitro "AN517-53" with a "Processor 11th Gen Intel(R) Core(TM) i5-11300H @ 3.10GHz 3.11 GHz" and Installed RAM 32.0 GB (31.8 GB usable)".

Thank You.

Terr_47_090 · May 17

I just went onto the "Microsoft Store" to down load the app again, and it said that the app is installed, so I clicked on it and the app opened up with no problems.

What is going on >

billsey · May 18

You might have two different versions installed, since the one from the Windows Store is a generic one and the one from the support site is specific to your model.

Mck_User07 · May 18

Honestly if it really doesn't wanna open i recommend acer sense (if you still didn't get the update) acer sense is pretty good but with missing features like resetting directly from the app but for me it still worked i can open it now.

Terr_47_090 · May 19

I last night installed the "Care Centre" from the "Acer" Web site, switched of the lap top and went to bed.

I have just switched the lap top on and left it for 30 minutes and just tried the care centre and I got the above message, come on Acer sort it out as it is about time there is a need for a up-to date version is required.

Terr_47_090 · May 19

I have tried "Acer Sense" but it dose not work on my "Laptop"

Mck_User07 · May 19

https://community.acer.com/en/discussion/comment/1276414#Comment_1276414

try reinstalling it or go to windows update > Advanced options > optional updates cuz most of the time store doesnt get the right version or something i dont know im not a professional

Mck_User07 · May 19

check the store i think they updated it im not that sure last time i tried it it works for me and still works today

Acer Care Center Still initializing, when trying to open it, getting the error message.

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Acer Care Center Still initializing, when trying to open it, getting the error message.

Answers

Categories

Assistance by Acer

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™