Why is the keyboard of my predator ph16-71 not lighting up when I turn it on?

averagestudent
averagestudent Member Posts: 1 New User

When it's on global, the light is suddenly turning off so i have to switch to area and turn it on myself

Answers

  • eNDERdRAGON3059
    eNDERdRAGON3059 Member Posts: 8

    Tinkerer

    The latest predator sense software is having some glitches, many people are facing the same issue. I hope acer will fix this

  • Adi_qcer
    Adi_qcer Member Posts: 8

    Tinkerer

    same with minee :( acer needs to fix it asap !

  • Adi_qcer
    Adi_qcer Member Posts: 8

    Tinkerer

    true > i hope

  • CARTOONKILLER
    CARTOONKILLER Member Posts: 1 New User

    Same problem

  • Ayato
    Ayato Member Posts: 5 New User

    Mine too! Hope they fix this issue real fast!

  • Ayato
    Ayato Member Posts: 5 New User
  • Ayato
    Ayato Member Posts: 5 New User

    Its fixed now

  • Ayato
    Ayato Member Posts: 5 New User

    And they did, they made a fix in just a day.

  • Kuba3018
    Kuba3018 Member Posts: 2 New User

    Unfortunately it still doesn't work for me… I don't know why…

  • Ayato
    Ayato Member Posts: 5 New User

    Change graphic for predator sense from battery saving to high performance, then do a restart that should do the trick :)

  • iNSANEx
    iNSANEx Member Posts: 2 New User

    As of 15/5/2024 I have been facing the same issue.
    Hope Acer releases a fix soon.

  • Soumitra
    Soumitra Member Posts: 2 New User

    Unfortunately it still doesn't work for me… I don't know why…I restarted my laptop couple of times in all moods

  • harshan07
    harshan07 Member Posts: 7

    Tinkerer

    same issue , it hasn't changed even after restarting changing modes, it is stuck with default blue light when select global .

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Soumitra

    Try system restore and check.

    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★