Acer Chromebook Spin 713 - i510210U. CP713 - 2W - 54PK screen flicker

Ang9765
Ang9765 Member Posts: 3 New User
in Chromebooks

Hi, My device is over 2 yrs old and I am having issues with the screen/display where it flickers, mostly at the bottom only (lines across the screen/task bar area) and intermittently the whole screen will flicker/ blurr.

I have done powerwash/hard reset - which did improve the extent of the flicker/blurring slightly. The device has been checked for loose cables (not on the the screen though) and all are firmly intact.

Before I look into getting a new display, is there anything else I can do or should check please?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Does it happen when you are moving the screen slightly or when everything is stable? There is a cable that runs between the motherboard and display that gets flexed every time you open or close the laptop and it might be starting to fail. The cable is still the likely culprit if it fails without flexion, but then it's more likely to be corrosion building up on the connector.

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  • Ang9765
    Ang9765 Member Posts: 3 New User

    It happens all the time, even when static/no movement at all.

    Thank you for your advise, I'll get the cable checked and look into replacing it.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Just have the technician try cleaning the contacts on the cable, you can often do that by simply removing and replacing a few times, to see if it changes. If there is change then we can point more confidently at the cable connection.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • John67
    John67 Member Posts: 1 New User
    edited May 13 
    Hello, have you found your problem?

  • Ang9765
    Ang9765 Member Posts: 3 New User

    Sadly no, it has been cleaned and there is no issue with the contacts so I need to get it sent back for assessment/repair :(

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