acer chromebook 513 will not power on when open

r841t
r841t Member Posts: 2 New User

has worked fine until today, tried charging.. pressing power button for 20 seconds, blue light is on , on the right side. blinks when I hold the power button . please help. Just purchased in Jan 2024. Thank you

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    Unplug charger. If blue LED goes out, does LED come back on blue or orange if you short press power button?

    Jack E/NJ

  • r841t
    r841t Member Posts: 2 New User

    Thank you for responding, I worked with tech from Acer yesterday for 45 mins, we tried everything. Shipping back to them, its only 3 months old. THanks again

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    OK. Thanks for reporting back. Good luck with it when you get it back.

    Jack E/NJ