Acer Swift 3 SF-314-43 refusal to charge or bootup

Mannymchesser
Mannymchesser Member Posts: 3 New User

Yesterday, I left my laptop uncharged and I presume it ran out of battery - when I came back an hour later and plugged in a USB-C charger it would not boot up, and the power indicator lights on the side (orange and blue) are both dead and not lighting up.

I’ve tried to reset the battery using the pinhole on the back, but nothing happens after when the power button is held on charge.

The charging port for the main charger is broken and will not accept it, so I’ve been using a USB-C charger. I’ve verified that it’s not some problem in the cable as it works to charge other devices.


does anyone know what’s happened - and what the appropriate solutions are?

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