Blue patches appears on screen

RaamSesh
RaamSesh Member Posts: 1 New User

I recently bought an Acer monitor through Amazon on February 29, 2024.At first, I didn't notice. But after a few days I noticed blue colour patches on the monitor. Then I contacted acer helpline 1800100114 and they said that they have sent the full details to acer helpline mail. So, I am giving my details below. I am attaching an invoice bill and screenshots for monitor condition. So, I hope you can show the appropriate solution.

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Show us pictures so we can see what is going on. You will likely have to contact Acer support for your locale to get a ticket started if the issue is serious enough. We are all just other Acer users, so not a connection with Acer support themselves.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RaamSesh
    RaamSesh Member Posts: 1 New User
    Today support team replaced the monitor with a new one. Thank you !
    

  • RINKU565
    RINKU565 Member Posts: 1 New User

    I recently bought an Acer Desktop through your store or partner on March 28, 2024.
    but it's not booting properly so please check what was the issue...