Acer nitro 5 keep crashing due to Event 41, Kernel-power

massi357911
massi357911 Member Posts: 4 New User

Hello everyone, I have an Acer Nitro 5 with 3050 Ti and an i5 11400H. For several months now, when I play games, the computer suddenly freezes and restarts without any warning. There's no usual "blue screen", but instead, the monitor goes black and the system restarts automatically. Tonight, while trying to troubleshoot the issue, I found a series of critical events that exactly match the moments when the PC restarts. I have attached a screenshot of these events. The error reported is always the same: "event 41 kernel power". From the description, it seems that the restart is caused by an abnormal power interruption. How can I solve this problem? Thanks in advance.

Answers