Acer monitor UM.QB7AA.E01 not powering up?

RonNutrien
RonNutrien Member Posts: 2 New User

Purchased two of these monitors are not powering up - totally black. Is there a reset?

Answers

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    If, with power plugged in, the power button doesn't get the display to come up and at least display the Acer splash screen, there's likely a hardware issue. It would be really surprising for that to hit two monitors at once though. Are you sure they are getting power?

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  • RonNutrien
    RonNutrien Member Posts: 2 New User

    I got monitor to power up after togging the power switch several times. These have two switches - one for shipping and one with the other buttons. The other one doesn't power up