Acer monitor UM.QB7AA.E01 not powering up?

RonNutrien
RonNutrien Member Posts: 2 New User

Purchased two of these monitors are not powering up - totally black. Is there a reset?

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    If, with power plugged in, the power button doesn't get the display to come up and at least display the Acer splash screen, there's likely a hardware issue. It would be really surprising for that to hit two monitors at once though. Are you sure they are getting power?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RonNutrien
    RonNutrien Member Posts: 2 New User

    I got monitor to power up after togging the power switch several times. These have two switches - one for shipping and one with the other buttons. The other one doesn't power up