Nitro AN 515-54 Realtek Audio Console no longer working.
Hello everyone, I am hoping someone on this forum can help me.
Maybe a little over a month ago, the Realtek Audio Console stopped working, with a Windows prompt that said "This App Can't Open. Check the Store for more info about Realtek Audio Console". This is a real issue since I can no longer use headsets as my computer only recognizes them as headphones, i.e. I cannot use the different options that Realtek used to prompt me with such as mic-in, headset, etc. I have installed and uninstalled my audio drivers, as well as the Realtek Audio Console from the Microsoft store (as there doesn't seem to be another way to get the console), but nothing has helped. At this point I don't know if it could be an issue with the OS and if it might be better to ditch Windows 11 and go back to 10.
I am on Windows 11, version 22H2. Has anyone run into this issue?
Best Answer
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Uninstall the Realtek driver with DDU in Safe Mode, reboot (don't manually install the RTK driver) and then download the RTK Console from the Windows Store: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html
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Answers
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Uninstall the Realtek Audio Console and install the latest version of Realtek Audio Control in the Windows Store: https://apps.microsoft.com/detail/realtek-audio-control/9p2b8mcsvpln?hl=en-US
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I have already done this multiple times but it has not worked :(
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Uninstall the Realtek driver with DDU in Safe Mode, reboot (don't manually install the RTK driver) and then download the RTK Console from the Windows Store: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html
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Thank you, I will try this and will report back. I made a mistake in my original post, I meant to say "Realtek Audio Control" not "console". I apologize for the confusion.
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It's the same program, just named a bit different. Hope you get it to work 😉
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It worked! I can't believe it haha! You're a life saver, man! I owe you a drink.
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No need but thanks anyway, happy computing 😀
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