Swift Edge 16 (SFE16-42) AMD VGA Driver Incorrect

BuzzGUN
BuzzGUN Member Posts: 4 New User

@Acer team

The support page for this laptop is missing the latest VGA driver, because the AMD chipset driver was apparently uploaded in its place:

https://www.acer.com/us-en/support/product-support/SFE16-42/NX.KH3AA.001/downloads
Can we please get an updated VGA driver, since the last one is more than a year old?

Cheers

Best Answers

  • StevenGen
    StevenGen ACE Posts: 12,528 Trailblazer
    edited February 25 Answer ✓

    Acer does not update VGA drivers on their support page(s), it only updates the appropriate bios/firmware and the Acer application software like Acer Care Center or for other gaming laptops their Predator Sense or Nitro Sense Acer software. For all VGA drivers of either the NVidia or AMD types, you need to update to their latest drivers yourself from the NVidia or AMD site or let the windows operating system do it for you.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • billsey
    billsey ACE Posts: 34,697 Trailblazer
    Answer ✓

    Historically we have seen no real difference between the Acer specific drivers and the generic drivers provided by the manufacturers. They is always the possibility for an exception to that, but it would be unusual, and the generic are updated much more often.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,528 Trailblazer
    edited February 25 Answer ✓

    Acer does not update VGA drivers on their support page(s), it only updates the appropriate bios/firmware and the Acer application software like Acer Care Center or for other gaming laptops their Predator Sense or Nitro Sense Acer software. For all VGA drivers of either the NVidia or AMD types, you need to update to their latest drivers yourself from the NVidia or AMD site or let the windows operating system do it for you.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • BuzzGUN
    BuzzGUN Member Posts: 4 New User

    Thanks @StevenGen . Are you aware of any benefits of keeping the Acer-tailored driver compared to newer OEM VGA drivers from AMD?

  • @BuzzGUN

    You can install the driver from manufactuer website like intel, nividia..

    You can run windows update to install the latest driver

    Go to device manager - right click on driver name - update the driver

    Go to acer website and check whether acer updated the latest driver every 6 months.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 34,697 Trailblazer
    Answer ✓

    Historically we have seen no real difference between the Acer specific drivers and the generic drivers provided by the manufacturers. They is always the possibility for an exception to that, but it would be unusual, and the generic are updated much more often.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.