Acer Nitro 27” 180Hz Monitor (ED273 S3biip) HELP. not able to play games in 120fps

DKJJ
DKJJ Member Posts: 5

Tinkerer
edited February 21 in Monitors

I just purchased this monitor for my son, he has an Xbox Series S. He thought he could run 120fps but when he’s in Fortnite it says 60fps. Can this be changed? Sorry, I know nothing about monitors and gaming lol, I really could use some help. Thanks!!

[Edited the thread to add issue detail]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder
    Answer ✓

    @DKJJ

    Check if you have set the refresh rate to 180Hz.

    image.png

    Inside the game, set the frame rate to unlimited or 180 FPS.

    image.png

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder
    Answer ✓

    @DKJJ

    Check if you have set the refresh rate to 180Hz.

    image.png

    Inside the game, set the frame rate to unlimited or 180 FPS.

    image.png

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • DKJJ
    DKJJ Member Posts: 5

    Tinkerer

    Thanks so much for the quick reply and suggestion! He said this is all he sees on his screen…

    73018516682__63B1943A-EC3F-4B75-86F7-F1BA867791F0.jpeg

  • DKJJ
    DKJJ Member Posts: 5

    Tinkerer

    I was trying to google solutions. Does he need a special cable? Sorry if I sound stupid…I kind of am when it comes to this stuff lol.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @DKJJ

    Try to scroll up like in this section.

    image.png

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder
    https://community.acer.com/en/discussion/comment/1260869#Comment_1260869

    No, for now, we will try to adjust from the software first.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • DKJJ
    DKJJ Member Posts: 5

    Tinkerer

    I see what you mean…it’s almost like he’s missing the DISPLAY section. The only sections he has are GRAPHICS and ADVANCED GRAPHICS.

  • DKJJ
    DKJJ Member Posts: 5

    Tinkerer

    Figured it out!! Found a YouTube video that said we had to go to Xbox settings, TV and Display, and change the fps there. Thanks so much for your help!!

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