how do i get my screen to come back on after wake up

corbail090
corbail090 Member Posts: 5 New User

when my computer goes into sleep mode the screen doesn't come back on after wakeup

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer

    Hello!!

    @corbail090,

    I understand that your Predator laptop screen does not come, when it is waked up from sleep mode.

    First, I recommend you to try out these Windows key + Ctrl + Shift + B , combination of keys . It'll automatically restart the graphics driver and the screen should turn on from the Sleep mode.

    You can also try, pressing Windows key + X on keyboard ( Hold the windows key on the lower left corner and press x key only once using keyboard - It will show you a menu )

    Then go to device manager

    Expand keyboard 

    Right click on keyboard - click on power management tab

    check the box - Allow this device to wake the computer. - click OK.

    Please do the same steps by expanding mouse on device manager. 

    Hopefully this should work.

    Regards,

    Balatekie

     :) If you think I've answered your question, please hit the Accept Answer:)

  • corbail090
    corbail090 Member Posts: 5 New User

    i can put my laptop in sleep mode leave it for a bit but when i wake it up only the keboard lights up nothing else happens

  • corbail090
    corbail090 Member Posts: 5 New User

    i tried all the above but still nothing

  • PMac24
    PMac24 Member Posts: 1 New User

    Same problem. I have to force shut down and switch on again. Please fix this.

  • Puraw
    Puraw ACE, Member Posts: 13,183 Trailblazer

    Microsoft recommends disabling Hibernate and Fast Startup in "Change what closing the lid does" and "change settings currently unavailable". If this does not help boot to Safe Mode and let the laptop go to sleep mode, awake and see if the screen comes on, if the screen comes on you may have an outdated/bad GPU driver. Uninstall the display drivers with DDU in Safe Mode and just reboot: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html