Acer laptop keeps dropping from wifi - troubleshooting with Acer support did not help

selomea
selomea Member Posts: 2 New User
edited February 8 in Aspire Laptops

Hello, I have already spoken to an Acer rep on the chat who tried to help me with my internet connectivity issue but it only helped some; they advised me to uninstall the wireless driver, etc - it only helped some. My laptop continues to disconnect from the wifi every 20 minutes or so (before it was every few minutes). So the problem persists. The chat function on Acer is not working at this time but I really need help with resolving this. The computer is only 1 year old. And no one else who uses this wifi has this issue, so its definitely a problem with the computer.

I'm also not able to find an email for Acer which is frustrating. Can anyone help with this issue? Thank you in advance!

PS: I don't know if my laptop is Aspire but it wouldn't let me post this without choosing a type of laptop. It's an Acer, and says DTS and 1080 on the laptop.

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