My second RAM slot has weird hooks in Acer Nitro 5 AN515-55

MightySigh · January 2024

Laptop specs

Acer Nitro 5 AN515-55-50Z3
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
(Let me know if I missed something)

So I recently purchased a new RAM stick (SP 16GB DDR4 3200) I opened the back panel of my laptop to do it myself and discovered that I couldn't install the RAM into the empty space. It had two metal prongs completely in the way of installing the RAM. Eventually after trying a few things I just took out the RAM that came with the laptop and put my new RAM in the slot that was being used.

I was wondering if anyone else has experience this issue with the Acer Nitro 5 and what I should do to install my second RAM stick. I would like to be able to run my system at 24GB of RAM.

[Edited the thread to add model number to the title and to add issue detail]

brummyfan2 · January 2024

Hi,

Could you please post the picture of both slots, similar to the one I have attached.

Puraw · January 2024

My second RAM slot has weird hooks in Acer Nitro 5 AN515-55

MightySigh

Jan 25, 2024

Laptop specs

Acer Nitro 5 AN515-55-50Z3
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
(Let me know if I missed something)

So I recently purchased a new RAM stick (SP 16GB DDR4 3200) I opened the back panel of my laptop to do it myself and discovered that I couldn't install the RAM into the empty space. It had two metal prongs completely in the way of installing the RAM. Eventually after trying a few things I just took out the RAM that came with the laptop and put my new RAM in the slot that was being used.

I was wondering if anyone else has experience this issue with the Acer Nitro 5 and what I should do to install my second RAM stick. I would like to be able to run my system at 24GB of RAM.
[Edited the thread to add model number to the title and to add issue detail]

This Laptopmedia vid does not show any hooks blocking the 2nd SODIMM slot, maybe a custom modification made for your model.
https://www.youtube.com/watch?v=hyIwagLXZLA

StevenGen · January 2024

My second RAM slot has weird hooks in Acer Nitro 5 AN515-55

MightySigh

Jan 25, 2024

Laptop specs

Acer Nitro 5 AN515-55-50Z3
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
(Let me know if I missed something)

So I recently purchased a new RAM stick (SP 16GB DDR4 3200) I opened the back panel of my laptop to do it myself and discovered that I couldn't install the RAM into the empty space. It had two metal prongs completely in the way of installing the RAM. Eventually after trying a few things I just took out the RAM that came with the laptop and put my new RAM in the slot that was being used.

I was wondering if anyone else has experience this issue with the Acer Nitro 5 and what I should do to install my second RAM stick. I would like to be able to run my system at 24GB of RAM.
[Edited the thread to add model number to the title and to add issue detail]

Take a caption of the 2nd ram slot "It had two metal prongs completely in the way of installing the RAM" as that is a strange thing. I don't know if you know how to install ram, but the ram slot has a metal clip on each of its side to secure the ram into the laptops slot.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

MightySigh · January 2024

Well I do not know how to close this thread but I'll post what happened as a comment

It was all user error and I feel kind of dumb. I had a friend come over and the problem was I simply didn't push hard enough to install the second RAM stick. It works perfectly now and I am running a 24GB system