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Aspire 7 Acer Care Centre says "Attention required" for my battery. what should I do?A715-75G

Member Posts: 1 New User
edited January 2024 in Aspire Laptops

this is my battery report

[Edited the thread to add model name to the title]

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Answers

  • ACE, Member Posts: 14,917 Trailblazer

    Are you using Acer Care Center battery Charge 80% limiting option? You are not showing if the battery fully charges to100% or 80%? If this 26,000mWh capacity left is at 100% fully charged you may want to replace the battery as it shows over 50% wear or wait another year till the battery won't work anymore (below 10% capacity). IDK how a battery can wear 50% in less than 2 years, maybe a dead cell (bad batch). If you are using ACC battery charge limiting stop that. This is the correct battery model for your laptop in case you want to replace it:

  • ACE Posts: 28,724 Trailblazer

    Hi,

    Yes, the battery has lost it's charge capacity by a large percentage, you could try a manual calibration and check the readings in HWMonitor, ignore the warnings by Acer Care centre App, download and install HWMonitor, run it and check the wear level under Battery section, the follow the instruction for manual calibration in the link, then take the readings in HWMonitor and if it's still wear level is around 49%-51%, you have to cchange the battery, in the meantime, you can continue to use it with AC adapter connected always, if you are using 80% charge limit in Care centre forget about it in future, always charge the battery to full charge.

    https://www.cpuid.com/softwares/hwmonitor.html

    https://www.howtogeek.com/172271/how-to-calibrate-your-laptops-battery-for-accurate-battery-life-estimates/

  • I advise you to first check the battery wear with the hwinfo64 program.

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  • Member Posts: 2 New User

    Have you found any solution to it ?
    Mine also the exact same model, and i am also facing this same situation

  • Member Posts: 2 New User
    edited January 2024

    In my case, wear is 58%, do i need to replace it ?

  • Yes, 58% is high wear.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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