No bootable device error after laptop coming from sleep and SSD is not detected in bios PH16-71

OAJJAIN
OAJJAIN Member Posts: 32 Troubleshooter
edited January 24 in Predator Laptops

When my laptop is put to sleep after closing the laptop lid, and then I open it again after an hour or more, I get No bootable device error

I then long press the power button and start the laptop again, and this error doesn't come again.

This happens randomly on closing my laptop lid which puts my system to sleep and opening it after some time.


Another issue is bios doesn't recognize my SSD which I installed separately after removing the SSD which came with my device.
I installed 2x 2TB XPG GAMMIX S70 BLADE.



I think this issue is caused by the Intel Rapid Storage Technology driver or Intel dynamic tuning driver.

Please provide an explanation and a solution to my No bootable device error

[Edited the thread to hide sensitive information]

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓

    Have you tried disconnecting the lithium battery and SSDs?

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Answers

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    I am on the latest bios version.

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    Sometimes my laptop shows No Bootable disk installed error on startup. When I try again, system boots normally. This happens randomly. Is this a issue with bios not detecting my ssd which I installed?

  • Puraw
    Puraw ACE, Member Posts: 13,175 Trailblazer

    Did you set the recommended AHCI SATA mode in BIOS or is it still on RST-Optane? There is an issue with the bootloader and pressing the Power Button aborts the booting causing file corruption. In windows paste these 2 commands in the Command Prompt opened as administrator: Dism.exe /online /cleanup-image /restorehealth and press Enter. Then enter: SFC /scannow in the same Command Prompt window, that will repair some files, run SFC again till you see "….found no integrity violations". Reboot.

  • VCan you provide the SSD model and bios version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    I have tried this many times, still, no bootable device error comes up after the laptop is in sleep mode for some time

    I have installed two 2TB XPG GAMMIX S70 BLADE SSDs. The Bios version is in the image, which is v1.16

  • Puraw
    Puraw ACE, Member Posts: 13,175 Trailblazer

    Could be the wake function from sleep and power off on the PCIe ports during sleep. Reset your Power plan to factory defaults, disable Hibernate and Fast Startup and check in advanced power plan settings what the power state is for PCIe on sleep, disable Write Caching for the SSD maybe.

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    Resetting my PC didn't fix this. I don't want to change the default behavior of power options to fix this. That is not a solution.

    What about the Intel Rapid Storage Technology driver/Intel dynamic tuning driver?
    When I try to boot from USB to install Windows, I get no drives detected. This error never came on my old laptops when installing Windows from USB.

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    I changed this to 1min and put my laptop to sleep. After 5 mins, I open my laptop and got no bootable device error.

    But why is this happening? It seems to be a hardware issue to me

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter
  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter
    edited January 20

    When my laptop is put to sleep after closing the laptop lid, and then I open it again after an hour or more, I get No bootable device error

    I then long press the power button and start the laptop again, and this error doesn't come.

    This happens randomly on closing my laptop lid which puts my system to sleep and opening it after some time.


    Another issue is bios doesn't recognize my SSD which I installed separately after removing the SSD which came with my device.
    I installed 2x 2TB XPG GAMMIX S70 BLADE SSD

    Laptop Model: Acer Predator PH16-71

    I think this issue is caused by the Intel Rapid Storage Technology driver or Intel dynamic tuning driver.

    Please provide an explanation and a solution to my No bootable device error

    I have done the following troubleshooting steps but still facing issue
    1. Dism.exe /online /cleanup-image /restorehealth and sfc /scannow

    2. Reset my pc

    3. Clean install Windows from USB

  • Puraw
    Puraw ACE, Member Posts: 13,175 Trailblazer
    edited January 20

    This thread has already been answered. Bring the laptop to Acer Services in your country for checking.

  • Are the two SSDs mounted in raid? If they are mounted in a raid, I recommend disabling fast startup in the energy options.

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  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    I dont think they are mounted in raid. How do I check that?

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    @Puraw @Commodore_1995#

    I disabled fast startup, at now I do not get this no-bootable device error. Thank you for your help.

    Now I want to ask why it was happening with fast startup enabled.

    Also any idea about why SSD information is not available in bios?

  • Puraw
    Puraw ACE, Member Posts: 13,175 Trailblazer
    edited January 25

    Hibernate and Fast Startup (Hybrid) are interfering with Windows Modern Standby protocol (the new S3 or Sleep mode) and Microsoft is recommending for Windows11 to disable these 2 features. Wait till someone else response on the BIOS issue, you may have to set a Supervisor Password, save settings and reboot to BIOS. Make sure you remove the password again when you are finished.

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    @Puraw I am still getting no bootable device error with fast startup off. Can this issue be because of Intel Rapid Storage Technology driver/Intel dynamic tuning driver?

  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    @Commodore_1995# Do you have idea on how to fix my issues?

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓

    Have you tried disconnecting the lithium battery and SSDs?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • OAJJAIN
    OAJJAIN Member Posts: 32 Troubleshooter

    This actually worked. Thank you for this solution

  • You are welcome my friend!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)