In Acer Predator PH16-71, couldn't accept the RST driver when tried Win11 Installation.

b4rd3m
b4rd3m Member Posts: 2 New User
edited January 2024 in Predator Laptops

Hello everyone, I've just tried to install win11 for the first time to the predator PH16-71 laptop. It couldn't accept the RST driver and can't change any option in the BIOS now. I've just enabled F12 option and set a user password to BIOS to disable "secure boot" option. And I can't change any option now. F9 option also not working. F1-F2 and F10 working, that's all. Do you've any idea about solution.

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,687 Trailblazer
    edited January 2024

    First reverse all the "F12 option and set a user password to BIOS to disable "secure boot" option" and have your bios at default settings!

    You need to install the "IRST (Intel® Rapid Storage Technology) Driver Version 10.29.00.8102" for the PH16-71 laptop (as I don't know what you did with the RST?) as when you do a clean install of Win-11, you need to put the unzipped IRST driver version 10.29.00.8102 onto the Win-11 version 23H2 boot installation USB, as you need to install this driver at the Win-11 installation section of "Where do you want to install Windows? > and then you load the IRST driver from the USB, for the installation to recognize your M.2 SSD boot drive. Do all that and you will be able to install a clean version of Win-11. Its a very simple process. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • b4rd3m
    b4rd3m Member Posts: 2 New User

    Thanks, StevenGen for your support. BIOS couldn't modified because of using "user password" instead of "supervisor one". So I managed to set BIOS and created a new usb startup disk for Win 11 by using Microsoft's own "media creation tool". After that I completed the installation of Win 11 even without any driver issues. Take care.