Please help Acer Spin SP314-45N Google and it said add more RAM but I can't on this laptop
Hi I was given the above named laptop by a friend for my daughter (I'm a single parent so couldn't afford one for her)
She only wants it for school work, sims and Roblox but it is incredibly slow and I can't explain just how slow it is. I looked on Google and it said add more RAM but I can't on this laptop, I have stopped basically every program I can on start up and deleted every program apart from a few, it has lots of memory and I did a full deep virus scan (took 14 hours to run) and no issues.
Can anyone help or advise please I am so desperate to make my daughter happy as we had an awful Christmas.
Thank you for your time.
Sarah.
[Edited the thread to add issue detail]