Helios Neo 16- Sudden frame rate drops even after win11 reinstall, replaced the motherboard as well

Herbderbderb
Herbderbderb Member Posts: 3 New User
edited January 7 in Predator Laptops

I’m having this issue where the frame rate drops to almost zero, for about 1 second, then resumes, mostly noticing while playing games. Sometimes on desktop the curser gets stuck for a second. Sometimes it’s bad, happening every few seconds. Games are unplayable, even at lowest graphic settings, even older games. I never saw this issue until a week ago. Tried everything even reinstalled windows 11 to factory settings. Reinstalled drivers. The problem persists.

*Not sure if related but I had my motherboard replaced a month ago at Best Buy center because the laptop wouldn’t turn on. After that predatorsense won’t open. Reinstalled, nothing. Also get these weird graphic issues where I have a window open and for a split second it shows the window underneath, like a sorting issue.

Please help

[Edited the thread to add issue detail]

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