Predator PH315-54 Why my Acer Care Center doesn't load and not working?
It worked fine until recently.
I installed a fresh Windows 11 and downloaded and installed all the drivers from Acer site. But this app doesn't work! It shows up in the notification area but doesn't load up!
Can you please help me to fix this?
My laptop is a Predator PH315-54
Kind regards,
Peyman
[Edited the thread to add model name to the title]
Answers
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There are some issues with ACC in W11, best to install Acer Care from the Microsoft Store: https://apps.microsoft.com/detail/9P8BB54NQNQ4?hl=en-US&gl=US
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Thanks for your reply.
I tried it. It works to some extent, and some features are not available. However, at least, it loads and opens!0 -
Thank you for your reply.
I tried every step, but still, it didn't work.
Do you have a specific email that I could use to contact the support team?
Thanks,0 -
Did you first uninstall the Acer Care Center version that did not open and rebooted before installing the new version? Check services there may still be several accSvc or AcerCareSVC running, disable those. If you are looking for the 80% charge limiting option, that feature has been discontinued by Acer, don't limit the battery charging, leave the adapter plugged in all the time, that is not affecting battery wear.
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