Acer Aspire A715-76G Fingerprint sensor not working

ramkumarp133
ramkumarp133 Member Posts: 2 New User
edited January 4 in Aspire Laptops

I recently purchased an Acer Aspire A715-76G gaming laptop directly from Acer's official website. The product page indicated the presence of a fingerprint reader, and the accompanying user guide displayed a fingerprint sensor integrated into the trackpad and the driver is available inside the laptop. However, when attempting to enroll my fingerprint, the sensor fails to read it, rendering the fingerprint functionality non-functional.

[Edited the thread to add model name to the title]

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