Predator Triton 300 PT315-52 won't turn on (a week before,the WiFi wouldn't turned off/ randomly on)

BubbleTeaBaby
BubbleTeaBaby Member Posts: 1 New User
edited January 3 in Predator Laptops

Specs

Model

PT315-52

Description

PT315-52-729T-US W10HCML64P/I7-10750H/BT/RTX 2070/16G/1TB PCI NV / E/4L5.4/15.6

Part Number

NH.Q7AAA.002

Type

Predator Triton 300, Model No. N20C3

Aloha everyone, sad news. My laptop finally bit the dust this past week, and this morning more specifically. The laptop will not turn on with the power button. However, if I put the charger in (which was working last night), the blue light stays on (indicating that the laptop is fully charged, blinking I believe means charging). Even with the cord plugged into the wall and into the laptop, or removed from the wall but still in the laptop, or fully unplugged, the computer does not turn on.

Interestingly, the week before, the WiFi adapter card wasn't working, more specifically the Killer Wifi 6AX1650i 160mhz wireless adapter card wouldn't stay on. Periodically, it would turn on indiscriminately. Sometimes if I did a network reset and windows update, or did a restart and wired connection, sometimes if I manually went into the KillerControlSense and turned on the wireless "Xtend"er button.

The culprit? I was using the laptop at high energy on a blanket (rarely do that), but didn't put it to sleep. I thought I shut it off, but I returned to my bedroom after eight hours to find it super hot, which I prompted me to elevate it, put on full fans on max turbo mode, and then keep using it for an hour, on WiFi, and charging.

My only assumption is that after three years of heavy usage on a wooden surface (and recently last night on my blanket), that I may have melted or sparked something in the motherboard, or perhaps clogged it, or just didn't update the Bios and WiFi card (which I had thought I had did…)

I am to take off the backboard and try to find a reset button, or reseating some components and getting a closer look.

Any help before I send this to the repair shop?

[Edited the thread to add model name to the title]

Answers

  • Butew
    Butew Member Posts: 5

    Tinkerer

    Hello BubbleTeaBaby!

    Sorry to say this, but I don't have a solution for you. I'm here just to say that the internet adapter problem you described has also started happening to me lately in my Helios 300 (PH315-52). For the last two week or so, my Wi-Fi (and Bluetooth) are gone and sometimes it randomly works again, just as you said. Seeing your comment here gives me hope that it might be a recent problem happening to many people and we could hopefully get a solution soon.

  • Puraw
    Puraw ACE, Member Posts: 13,377 Trailblazer
    edited January 4
    https://community.acer.com/en/discussion/698001/predator-triton-300-pt315-52-wont-turn-on-a-week-before-the-wifi-wouldnt-turned-off-randomly-on

    A blue LED could also mean that power is on, depending what LED is blue:

    Power LED.jpg

    Try this before contacting Acer Services:
    Power drain + CMOS reset: Open the back of the laptop and disconnect the battery cable from the motherboard. Locate the round CMOS module (with 2 twisted wires Red and Black under the battery) and remove the coin battery. Shorten the +/- contacts inside the CMOS capsule for 2 seconds with a bended paperclip and put the coin battery back with the + sign facing up, close the CMOS capsule. Unseat the 2 SODIMMs and secure the modules again firmly in the 2 slots. Next, press the Power Button on the keyboard for 10-15 seconds after that reconnect the battery cable to the motherboard. Close the laptop, plug-in the adapter and try to boot. Your battery is probably 4 years old, what is the current capacity, a depleted battery could stop a laptop from booting.

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