Acer Aspire A314-23P laptop came with trojans?Windows defender found 2 trojans

IrritatedBumblebee
IrritatedBumblebee Member Posts: 2 New User
edited December 2023 in Aspire Laptops

Hi, I got a new Acer Aspire 3 (A314-23P) yesterday and when i was setting it up today (uninstalling mcafee, customizing preferences/settings etc) Windows defender found 2 trojans (marked severe) when I did a full system scan:

1#) Trojan:win32/Vigorf.A (location c:\oem\amundsen2\apps\5876707a-22102700\config.zip)

2#) TrojanDownloader:JS/MalScript (Location c:\oem\amundsen2\apps\c:\oem\amundsen2\apps\5876707a-22102700\metadata.json)

As someone who is very careful when browsing internet and downloading files I felt slight panic and can't understand how the laptop got them since I've only downloaded firefox (from microsoft store) with the addon ublock and then steam from the official homepage since it wasn't in the microsoft store.

I've tried googling it and could only find a post from two days ago on reddit with a similar issue where it sounds like it could be a false positive from win defender, but I just wanted to check if anyone here knows what these files are and what measures I should take. (As it is now I don't feel comfortable with using it since I know that trojans can be difficult to get rid of fully.)

Thanks in advance.

(Note: I posted this question in the official Acer subreddit as well)

[Edited the thread to add issue detail]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    Answer ✓

    @IrritatedBumblebee

    It comes from the bundled apps that are pre-installed with the laptop so there is no need to worry about them. I found it is usually from the Acer Jumpstart.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    Answer ✓

    @IrritatedBumblebee

    It comes from the bundled apps that are pre-installed with the laptop so there is no need to worry about them. I found it is usually from the Acer Jumpstart.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • IrritatedBumblebee
    IrritatedBumblebee Member Posts: 2 New User

    Thank you for your reply. I think it's strange that there isn't that much info about this issue online since it seems to have happened to atleast a few Acer users (and relatively recently in most cases) and it's connected to the Acer apps...but it's good if it's just a false alarm from windows defense.

  • bluewanderer
    bluewanderer Member Posts: 9

    Tinkerer

    If AV is detecting this as a downloader it probably is a downloader. Whether or not it is going to be used maliciously is the question. Acer software has had significant security issues in the past.

    I recommend quarantine for such items. I also try to get rid of any bloatware, especially programs that can install other programs (such as Acer's bloatware.)