when opened yotube or other website Monitor screen gets weird color dots Acer ha270

PranavvMehta
PranavvMehta Member Posts: 3 New User
edited January 1 in Monitors

Sometimes when I open Youtube or any other website that has videos, My monitor screen goes weird (check the attached image).

and sometimes when I remove and reconnect the power cable again on the monitor, it goes back to normal. 


Monitor:  Acer ha270
Processor: AMD Ryzen 5 2400G with Radeon Vega Graphics 3.60 GHz
No dedicated GPU
I believe the graphics driver is updated.
Let me know if any other info is required.


[Edited the thread to add model name to the title]

[Edited the thread to add issue detail]





Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ PranavvMehta 

    Click "Change display settings" and then "Advanced settings." Click the "Monitor" tab and under "Colors:" make sure it is set to the highest setting or "True Color." Click "Apply." Don't click "OK" or "Cancel" yet.


  • PranavvMehta
    PranavvMehta Member Posts: 3 New User

    I have some more details about the issue that I noticed recently. 

    That screen issue only happens after I wake my computer from sleep and open web page that has videos on it.

    Also, there's this pop-up that keeps coming up.





    are these issues connected because both the issues happens after I wake up my computer from sleep.

  • PranavvMehta
    PranavvMehta Member Posts: 3 New User
    Jeyam said:

    Hi @ PranavvMehta 

    Click "Change display settings" and then "Advanced settings." Click the "Monitor" tab and under "Colors:" make sure it is set to the highest setting or "True Color." Click "Apply." Don't click "OK" or "Cancel" yet.


    Same problem
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    What do you have plugged into the USB ports?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • saranccccc
    saranccccc Member Posts: 1 New User

    Hi, I am facing the font blur issue with my newly purchased monitor