I turned on XMP and now my PO5-650 won't boot.when I turn it on it shuts down and then turns itself

R3dH00dy
R3dH00dy Member Posts: 24 Troubleshooter
edited December 2023 in Predator Desktops

So I installed 32 gb ram from Corsair then I turned my PC on and went into bios. Everything seemed correct so I activated xmp and saved the changes. It then turned off. Now when I turn it on it shuts down and then turns itself on again. The fans work, but my screen is black.

I have tried to remove all usb sticks but that did not work.

[Edited the thread to add issue detail]

Best Answer

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter
    edited January 3 Answer ✓

    I still haven't found out why XMP didn't work but I figured it out I just had to remove the graphics board so I could remove and reinsert the bios battery restoring the bios settings to default.

Answers

  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon

    well, the first thing i always do before turning on XMP is see if the memory even works by just booting to the desktop, then if that works i reboot into the BIOS and enable XMP. when you select save and restart it will shut off then turn back on and can take up to 30 minutes reading-training the new memory and getting it ready before it boots to desktop.

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter

    Ah so should I just let it run in 30 min then?

  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon
    edited December 2023
    https://community.acer.com/en/discussion/comment/1250681#Comment_1250681

    well, you don't do anything but wait until it trains the new memory then it will boot to desktop, as long as you don't get any beeping noises your good, just be patient and wait it out. when i had my corsair dominator platinum in it seemed to take longer than the crucial did at first, maybe 10-15 minutes.

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter

    Nothing has changed up until now...

    Any advice?

    IMG_20231231_155540_HDR.jpg
    IMG_20231231_155535_HDR.jpg
    IMG_20231231_155531_HDR.jpg

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter

    I am considering turning it off by holding down the power button…

    I can then reset the bios on the mb.

    That should make it operational again.

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter

    After 1 hour and 30 minutes I have shut it down because of there not being any change.

    I will try at a later date to reset the bios.

    It seemed unreasonable to me that there would be a change from what I have read.

  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon

    sorry man i was AFK, just turn off the pc, take the memory out reseat it then boot into the BIOS there is a section to reset the BIOS back to factory specs at the top, do that then restart with XMP off and see if you can get it to post-boot to the desktop. then if that all works like normal then restart into BIOS turn on XMP and go from there. what MHZ DDR5 did u get?

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Any chance you jostled the GPU card enough to get it loose when installing the memory? You would get the blank screen then. Try reseating it…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter
    https://community.acer.com/en/discussion/comment/1250701#Comment_1250701

    Hey, I was able to work on this again.

    I removed and reinserted both the ram sticks.

    When you mentioned there was a section to reset bios, did you mean a physical button or some sorts or was it something when booting?

    If so should I just try booting my PC up again?

  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon
    https://community.acer.com/en/discussion/comment/1251034#Comment_1251034

    when you either start up or reboot the pc keep tapping the delete key until you enter the BIOS menu then at the top you will see an option to reset to defaults, select that then save and exit. the pc will shut off then restart then it should boot to desktop with the memory running at 4400MHz then if that works reboot back into the BIOS and enable XMP and try again.

  • R3dH00dy
    R3dH00dy Member Posts: 24 Troubleshooter
    edited January 3 Answer ✓

    I still haven't found out why XMP didn't work but I figured it out I just had to remove the graphics board so I could remove and reinsert the bios battery restoring the bios settings to default.

  • chugzilla
    chugzilla Member Posts: 727 Seasoned Specialist WiFi Icon
    https://community.acer.com/en/discussion/comment/1251230#Comment_1251230

    ah that's awesome I'm glad you figured it out and very strange you had to do that but hey if it worked that's all that matters.

    so now you can boot to desktop, right?

    and check the speed of your memory using task managers memory tab.

    it should be 4400.

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