aa hd3-vc Acer otherboard in my Gateway DX4380G-UW308 Desktop. TPM?

wikowsky
wikowsky Member Posts: 1 New User

I was just told by someone in another forum that the problem may be with the "Trusted Platform Module" (TPM) and told I need to :Change Binaries".   I have NO IDEA what they are talking about.

 

How can I do away with the Encryption in the motherboard of my Gateway DX4380G-UW308 Computer?

It won't let me boot on ANYTHING. Can't boot on a CD/DVD or Hard Drive (Internal or External).

Does not boot (or try to boot) from ANY device.

 

This happened when I tried to install Windows 7 from a DVD while logged into Windows 8.

The computer has been this way ever since.  Disabling Secure Boot doesn't change anything.  I am told it's being done by a CHIP on the motherboard.

All I get is a message "Insert Boot Media", or something similar. It doesn't even look for a hard drive or CD/DVD

 

NOTE:  I changed the boot in CMOS to Boot from CD/DVD ..  Still, the computer will not search for the drive(s).  Selecting in the BOOT menu I am only offered the HARD DRIVE.  Tried turning off SECURE BOOT. No change.

 

Is there possibly a JUMPER somewhere?

 

Please help!

 

[edited for privacy]

Answers

  • miactin
    miactin Member Posts: 1 New User

    Did you find any solution for this? I have the same issue, I tryed using several OS, but same result.

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