Acer Aspire 7 a715-42g restarting randomly. Kernel Power ID 41

rashkou09
rashkou09 Member Posts: 2 New User

3 months ago i bought myself the acer aspire 7 a715 42g. After 1 day the laptop just restarted with no particular reason, no bsod, no warning, it just restarted. At first i thought it was a windows update or just a bug, but it kept happening over and over again. Another strange thing is that sometimes massive stutter appear for 2 second and then everything goes back to normal. I checked the windows event viewer and this is what i found

Every driver is up to date. Temps never go above 70c on both cpu and gpu in games. My cpu is a ryzen 5 5500u with radeon graphics and d gpu geforce gtx 1650 50w with a chicony 135w charger and 16 gb of ram

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