po3-650 and I don’t even have XMP option in my bios… disappointing

System
System Member Posts: 4,562 Seasoned Practitioner WiFi Icon
edited December 2023 in Predator Desktops
This discussion was created from comments split from: P03-640 running R01-B0 BIOS and XMP is greyed out -- no ability to enable/disable.

Answers

  • INCERA
    INCERA Member Posts: 32 Troubleshooter

    I am with po3-650 and I don’t even have XMP option in my bios… disappointing

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    You also are posting about a different model that the one in this thread.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer

    Some BIOS options are locked because they don't wish for you to mess with settings like XMP or overclocking. Nothing you can do.

  • RMU8547
    RMU8547 Member Posts: 8

    Tinkerer

    Quick update from my side, regarding the PO3-640, the most recent BIOS update from Acer (R01-B1) allows XMP to be enabled within the BIOS. Since enabling this earlier in the year I've not experienced any issues whatsoever, and I did see a small performance boost per benchmarking and my own anecdotal before and after testing. Props to Acer for adding the enable XMP option at a later date!

  • INCERA
    INCERA Member Posts: 32 Troubleshooter

    Can you tell me how do you update your bios because I would like to do it too?

  • AlyKhan
    AlyKhan Member Posts: 6

    Tinkerer

    yeah, facing same issues on a 5000 series PO5-640-UB11 with its newest bios update R01-A4 no solid answers as to why either.

  • RMU8547
    RMU8547 Member Posts: 8

    Tinkerer

    You'll want to check your product support page, for me (PO3-640) was this was here and grab the relevant update package. The download archive contained a PDF with instructions to follow, and it is strongly advised to proceed with caution re: BIOS updates as things can go rather wrong if you're not very careful.

  • I advise disabling the antivirus and connecting the computer to a sinusoidal UPS. This will prevent power outages during the update.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • chugzilla
    chugzilla Member Posts: 729 Seasoned Specialist WiFi Icon

    all you guys need to remember that every acer desktop comes with non XMP memory. that's why it won't turn on. get some XMP ready memory and it will work then. i have a newer 5000 series and I'm using Corsair Dominator Platinum 2x16-DDR5@6200 and it works flawless, and it is way faster than the 4800 i had in there from crucial.

  • RMU8547
    RMU8547 Member Posts: 8

    Tinkerer

    While that will be the case for some, that is not applicable in this instance (and many others documented here). I upgraded my RAM and XMP was not enabled in the BIOS by default, it needed to be manually enabled - the kicker being that it couldn't be enabled as the BIOS didn't allow it to be enabled. Flash forward 6 months or so and Acer did the right thing (thank you Acer!) and released a BIOS update that enabled the enable option, I went into the BIOS and enabled XMP and bam XMP works (and is completely stable, with a nice little performance boost per benchmarks and my own anecdotal testing/use).

  • chugzilla
    chugzilla Member Posts: 729 Seasoned Specialist WiFi Icon

    yeah, that's the same thing i went through also i got XMP crucial memory and it still ran at 4400 for 2 sticks and 4000 for 4 sticks until i also got the BIOS firmware update to unlock the XMP option in my BIOS. sorry for any misunderstanding but mine wasn't enabled by default i had to get the update then enable it also.

  • This is the new bios for users who visit this thread:

    BIOS

    Performance enhancement

    Acer

    2023/08/08

    R01-B1

    21.23 MB

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • chugzilla
    chugzilla Member Posts: 729 Seasoned Specialist WiFi Icon

    if this for any specific model or all 3000-5000-7000 series?

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    That is only for the PO3-640 and the link isn't guarantied to stay active. Much better to just download it from your relevant support site.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)