predator sense not working on helios neo 16, cant change KB lights and the Fan dont work

helioneo16
helioneo16 Member Posts: 4 New User
edited November 2023 in Predator Laptops

the app opens but there seems to be no functionality at all ,i cant change the keyboard lighting the fans don't work ,it does not show the CPU or GPU usage nor is the robotic character that shows up coming.what can be done?

[Edited the thread to add issue detail]

Answers