Problems with Connecting Second Monitor - Acer Nitro 5 AN515-58-71HS

Yam0412
Yam0412 Member Posts: 4 New User
in Nitro Gaming

So I have a normal Phillips 60 Hz monitor that has a VGA input. I also have an HDMI to VGA conversion cable. When I plug it into the Laptop and Monitor, the Monitor says "no signal found", and I am not sure if the Monitor is even identified. On my Windows settings, it shows a second monitor, and the mouse does indeed disappear when I move it to the other monitor. I cannot figure out the issue at all.

I appreciate your help everyone, Thanks!

385538321_1044064046714743_1799709995973046670_n.jpg

Answers

  • JackE
    JackE ACE Posts: 45,195 Trailblazer

    The HDMI port only natively supports HDMI signal output, not VGA signal output. Accordingly, you need an active HDMI-to-VGA signal converter, not a passive HDMI-to-VGA form factor cable adapter that you seem to be holding in your hand.

    Since you should have a ThunderBolt port, a perhaps better and cheaper option would be a VGA converter such as shown below.

    usbc2vga.jpg

    Jack E/NJ

  • Yam0412
    Yam0412 Member Posts: 4 New User
    https://community.acer.com/en/discussion/comment/1240881#Comment_1240881

    Hey JackE,

    thanks for your time.
    I found out that I can actually stream the second monitor on Discord. People and myself can see it on the stream, yet in reality the monitor has this weird "black" screen with a dim light. It also appears as a second monitor when checking the Display Settings (fn+f5).
    So my question is, is it really an HDMI to VGA converter problem? If not and theres a fix around that would be amazing. Thanks!

  • JackE
    JackE ACE Posts: 45,195 Trailblazer
    edited November 2023

    » is it really an HDMI to VGA converter problem? >

    Yes. Because the HDMI port still doesn't natively feed the monitor VGA signals. While 'handshaking' between the HDMI port and VGA monitor might be telling the operating system that a monitor is detected at the port, the port will nonetheless feed that monitor HDMI video signals, not VGA video signals.

    As mentioned, the fix is an active HDMI-to-VGA signal converter, not a passive HDMI-to-VGA form factor adapter. A perhaps cheaper alternative to the HDMI-to-VGA signal converter, is to take advantage of your ThunderBolt port with the aforementioned ThunderBolt-to-VGA converter.

    Jack E/NJ

  • Yam0412
    Yam0412 Member Posts: 4 New User

    Hey again,

    So I bought the piece you told me about, except its a USB C to HDMI port converter and managed to set everything up. The second monitor is recognized by everything on my system. The sound, on NVIDIA Control Panel, as mentioned before I can stream it on Discord, and so on.. it literally is everywhere. Yet, I only get a blank black screen with this dim light that indicates the monitor is actually on. This is so weird. My issue is still the same.

    Thank you for your time.

  • JackE
    JackE ACE Posts: 45,195 Trailblazer

    So I have a normal Phillips 60 Hz monitor that has a VGA input

    How old is this monitor? When was the last time it worked with a PC having native VGA signal output port?

    Jack E/NJ

  • Yam0412
    Yam0412 Member Posts: 4 New User

    How old, not really sure, I bought it from some guy. It worked literally a month ago on my old laptop

  • JackE
    JackE ACE Posts: 45,195 Trailblazer

    Try it again on the old laptop if possible. Also, does the port you're trying to use have the lightning bolt symbol?

    thunderbolt-charge.jpg

    Jack E/NJ

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