My Aspire TC-875 P/N DTBF3AA003xxx periodically makes a noise and freezes.

JeffW2015
JeffW2015 Member Posts: 10

Tinkerer

edited November 2023 in Aspire and Veriton Desktops

The computer is only about 2 years old but gets used regularly.

I have to shut it down with the power button to restart it and then it works fine for several days.

Does anyone have any ideas what the cause might be?

The computer has a solid state drive. I don't know if that's an issue.

Thanks for any help.

[Edited the content to hide sensitive information]

Best Answers

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,364 Trailblazer
    Answer ✓

    Hi @JeffW2015 It is possible, but it would be necessary to check, that the noise is produced by a malfunction of the fan and as a consequence, the equipment heats up and freezes.
    Can you check if the fan is working correctly?

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • JeffW2015
    JeffW2015 Member Posts: 10

    Tinkerer

    I believe a fan IS malfunctioning because I here a constant humming when the computer is turned on.

    And I believe your answer is likely correct. I didn't think of that. I'll have to check into it.

    Thank you very much for your help.

  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon
    Answer ✓

    Monitor your temperatures with real time utilities like SPECCY OR manually check your fan for noise while rotating manually.

  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon

    Also monitor the fan speed. My TC-895 is 196 RPM and temps are averaging 80 degrees F.

    Very cool today and light use.

  • You are welcome.
    Please comment on any progress on the problem.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • JeffW2015
    JeffW2015 Member Posts: 10

    Tinkerer

    I plan to open and clean out the computer next week. It works fine most of the time so I'm not too worried about it right now. Might actually do it over the weekend.

    Thanks to both of you for the input.