Acer TrueHarmony Presets stuck on Music option - Predator Helios 300 PH315-53

LinusMac
LinusMac Member Posts: 1 New User
edited June 2021 in Predator Laptops
I have bought a new Acer Predator Helios 300 [ Model Number: PH315-53 ] laptop and while checking the Acer TrueHarmony feature in the Predator sense, I tried to change the Preset option to other available presets, as it was pre-selected on "Music" However, when ever I switch the Preset and click somewhere else or close the application and re-check the "Acer TrueHarmony" feature the Preset is automatically selected to "Music" again. Kindly watch the YouTube video link that depicts my issue and help me with this.

Reproducedhttps://www.youtube.com/watch?v=qYay1-cwE8I

Also, the Mobile Icon option is missing from the Predator Sense, I did found an article which provides the drivers updates. However, I'm unsure as re-installing may crash my application or remove the available features, as I saw similar reports like these everywhere. Do let me know about this.    


//Edited the content to add model name.

Answers