hot pixel or stuck pixel on Predator PHN16-71-72DN

nolen
nolen Member Posts: 13

Tinkerer
in Predator Laptops

I just bought an acer predator helios neo 16 two or three weeks ago. today I checked if there were any broken pixels on the screen and I found in the bottom left corner of the screen there is a hot pixel or stuck pixel (very small, almost invisible). is there any way to fix it or should I claim the warranty? because honestly it's a hassle if you want to claim the warranty and it's also sad to know that the laptop you just bought has a defect, so it's confusing. Please help :' .

Best Answer

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    Answer ✓

    stuck pixel (very small, almost invisible).

    Read this Acer policy on allowable screen defects or dead or stuck pixels before trying to claim a warranty replacement. If it was mine, I would consider this an
    acceptable defect from your hot or "bright" pixel description. I might occasionally check it during the warranty period to make sure it's not progressing. Otherwise, I would do nothing and try to ignore it since
    it's nearly invisible.

    Jack E/NJ

Answers

  • nolen
    nolen Member Posts: 13

    Tinkerer

    I also tried to fix it from jscreen.com but it still didn't work.

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    Answer ✓

    stuck pixel (very small, almost invisible).

    Read this Acer policy on allowable screen defects or dead or stuck pixels before trying to claim a warranty replacement. If it was mine, I would consider this an
    acceptable defect from your hot or "bright" pixel description. I might occasionally check it during the warranty period to make sure it's not progressing. Otherwise, I would do nothing and try to ignore it since
    it's nearly invisible.

    Jack E/NJ

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