Need GPU fan for Predator 315-55-70ZV, GPU fan got busted

Where can i get GPU fan?

Hi guys! Hope you're doing well.
My GPU fan got busted sometime back. It's been many months. Since this laptop is not in USA anymore, so I can't claim warranty.
I tried getting 23.QGPN2.002 (GPU Fan) part from CDS through my friend in USA.
They sent the wrong fan. (As per them, their supplier has mislabeled the parts, so i got the cpu fan instead, which i physically confirmed.
Wallmart has same supplier.

Acer official suggested https://capitaldatausa.com/ , but they dont even pick up phone.

Please help, where can i get actual part?

[Edited the thread to add issue detail]

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Puraw

https://community.acer.com/en/discussion/694589/need-gpu-fan-for-predator-315-55-70zv

The Part number for the CPU fan is 23.QGPN2.001 and for the GPU fan: 23.QGPN2.002

http://amp.cdsparts.com/p-12404-acer-predator-helios-300-ph315-55-cpu-cooling-fan-23qgpn2001.aspx
https://www.cdsparts.com/p-12405-acer-predator-helios-300-ph315-55-vga-video-gpu-fan-23qgpn2002.aspx

JackE

https://community.acer.com/en/profile/Azula

Instead of the Acer part number, google search compatibility code "DFSCK22D05883M" from your location. Since the fan assemblies are compatible with many other models and often sold in pairs by vendors who may ship directly to your current location.

Azula

https://community.acer.com/en/discussion/comment/1240111#Comment_1240111

CDS are selling wrong parts.

Azula

https://community.acer.com/en/discussion/comment/1240126#Comment_1240126

WhatsApp Image 2023-11-04 at 14.47.38_cc30998d.jpg

This is the gpu fan with specifics. can you please help me find out the specific link from usa? My friend will order and send to me.

JackE

Amazon USA link

Azula

https://community.acer.com/en/discussion/comment/1240270#Comment_1240270

Shows unavailable. It's so frustrating on Acer's part that they have a dumb after sales service. They recommend a supplier who doesn't even pick up phone or reply to an email. ( https://capitaldatausa.com/
Does anyone from acer even sees this?
I work with an orphanage for under privileged kids and had been creating educational and 3d content for them to teach about emerging technologies.
Had been saving money for this laptop, now this laptop is good as dead to me !

The right part number is DFSCL12E06486T EP.
Already had a bad experience with CDS parts who sent the wrong item.
Any other fan, without "DFSCL12E06486T EP" would even fit/work?

Azula

https://community.acer.com/en/discussion/comment/1240453#Comment_1240453

Can this be used? https://www.aliexpress.com/item/32997314509.html

JackE

> Shows unavailable.

What do you mean? There are 8 left in stock. Ask you friend to use the link as it might be re-directed from your location.

https://www.amazon.com/Fleshy-Leaf-DFSCK22D05883M-FPDG-FPDH/dp/B0BKZYC65L

Azula

Sorry for the late reply
I ordered from but the supplier has sent a different unit. Look at the listing serial on the backside vs what was received
https://www.ebay.com/itm/266487276034

WhatsApp Image 2023-11-23 at 18.29.01_f35e6cb1.jpg

83M in the end.
There's no actual part in the market apparently.
So i have no other option than to use it? Will it work?

GAMING6698

https://community.acer.com/en/discussion/comment/1243101#Comment_1243101

Looks good to me. Try it and if it get fit then check performance

JackE

If it is physically identical to the old unit, it should be fine.

Azula

I have no other option considering holiday season and propensity of my friend to deal with multiple vendors, back n forth and while also dealing with refunds. Because the traveler wont stay long in USA.
But for the record i wanted to mention this:
The supplier has the audacity to list the wrong item(maybe he didn't know, that's why a different pic on listing, which i actually need) with different serial number and send a different one.
Even though if its "Supposed to work"

WhatsApp Image 2023-11-23 at 19.00.44_a959acb7.jpg

Listed item:

Sent item:

WhatsApp Image 2023-11-23 at 18.29.01_a97c3eb6.jpg

Now i have no other option rather to

JackE

Is it —- or is it NOT —- physically identical to the old fan and its housing?

Azula

123.jpg

456.jpg

I'm supposed to get it in 15 days

below is original but with different serial

fan 2.jpg

Fan.jpg

JackE

123.jpg looks like fan.jpg or 456.jpg upside down?

Azula

123 and 456 are new ones.
fan and fan 2 are original
Please tell if it would fix or work. As i'm supposed to get it in 10-11 days through a traveler,

Puraw

https://community.acer.com/en/discussion/comment/1244840#Comment_1244840

I recommend bringing the laptop to Acer Services in the country you stay and let them replace the fan(s). It is a simple inexpensive job and it will be returned with Acer's repair warranty. Not worth all these issues.

Azula

https://community.acer.com/en/discussion/comment/1244846#Comment_1244846

they aren't in my country. that's the problem and the part isn't available in the country. Hence been waiting for months with multiple attempts.

JackE

123.jpg looks like fan.jpg
123 and 456 are new ones. > fan and fan 2 are original

Shown below are side-by-side clips from 123.jpg (which you claim is new) and fan,jpg (which you claim is original). Other than bubble wrap and fingers in the background, they still look the same to me. How do you explain this?

Azula

https://community.acer.com/en/discussion/comment/1244919#Comment_1244919

You're right. They look the same in terms of shape and size.
I was only confused because of non matching serial number, as I'm a non technical person.
Thanks for all your help guys.
Will post when predator sense pic when this fan gets to me.
Have a great weekend!