[Singapore] Will Warranty be voided if I self-install an additional hard drive?

benjamin168
benjamin168 Member Posts: 2 New User
edited August 2021 in Aspire Laptops
Attn: Acer Singapore
To whom it may concern,

I am a user with a new Acer Aspire Laptop purchased in Singapore (covered by warranty from Acer Singapore). A hard drive kit is provided in my laptop and I plan to install a hard drive inside the laptop using this hard drive kit, for use as a secondary drive. By opening up the laptop base cover and installing the hard drive, will these actions void my warranty? Seek your advice on this issue.

Thank you.


Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Only if there is a warranty void sticker on the laptop :)
  • benjamin168
    benjamin168 Member Posts: 2 New User
    Leostat said:
    Only if there is a warranty void sticker on the laptop :)
    Thanks for your reply. There is a 'warranty void if seal broken' sticker. Are there any Acer support representatives from Singapore who can provide an official reply to this?
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Oh no :( I hate that as there is no good reason for it

    This is more a community forum, a few Acer staff hang around here for moderation purposes but don't offer support much , your best bet would be contacting Acer support direclty using this info:

    https://store.acer.com/en-sg/contact

    Hopefully warranty will cover upgrades if they are including them silly stickers
  • Callistemon
    Callistemon Member Posts: 106 Skilled Fixer WiFi Icon
    So much for the propaganda on the homepage about being so sustainable. What a lie. It takes no effort to simply not void warranties, causing fear in repairing anything and more e-waste to be burned.
  • sylviawood
    sylviawood Member Posts: 2 New User
    edited November 2023

    I appreciate your response. 'Warranty void if seal broken' is attached. Are there any Singaporean Acer support agents available to address this with an official response?

  • sylviawood
    sylviawood Member Posts: 2 New User