Acer aspire 3 A317-53 freezing after new drivers

leo21235
leo21235 Member Posts: 2 New User
edited October 2023 in Aspire Laptops

Hello,

I have an Acer Aspire 3 A317-53, its an i7-1165G7 with Iris Xe graphics, and 16GB ram. Im running Windows 10 Educational.

Recently I wanted to update my graphics drivers, as they were from 2020, and I installed 31.0.101.4887 from Intel driver & support assistant. After that I also did a BIOS update(I think from 1.28 to 1.35).

The problem now is that Intel driver & support assistant wont download any updates that I have (I get Download Failed Unexpectedly error), and Arc Control wont update graphics drivers (though Im not sure about this as I dont know if any new graphics drivers came out in the last two days).

Another problem is that today, for the first time in two years, my laptop completely froze and the fans started turning on and off (Turns on for 0.5s-1s then turns off for 0.5-1s, seemingly random). I couldnt shut it down so I did force shutdown.

Is there any possibility to keep the newest drivers? I already did memory check and disk check and they turned out fine.

[Edited the thread to add model name to the title]

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