AN517-52 Limited GPU power even when its plugged in

Paul159753
Paul159753 Member Posts: 11

Tinkerer
edited October 2023 in Nitro Gaming

Hello,

I have a 3060 and since driver 537.42 the GPU limits its power to 30W even when plugged in. To solve the problem I have to reinstall the driver every time I turn on the PC.

For the time being, I'm sticking with driver 537.34, which poses no problems. It's true that sometimes the GPU is in "30W mode" when I switch on a game, but a simple unplug/replug restores the normal state (~80W).

Any ideas?

[Edited the thread to add issue detail]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    Answer ✓

    Do not take into account either the date or the version of the one provided by Acer, keep in mind that the ones from NVidia are generic for their cards while the one from Acer is custom made for their equipment.
    It is fine to install the NVidia ones if they do not present problems, but in your case the problem may be caused by the driver.


    Simply do the test, uninstall the NVidia one and install the Acer one, which will also be updated by Windows Update and try it.


    If the problem is not fixed, you can go back to the NVidia driver by installing it again.

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    edited October 2023

    Hi @Paul159753 What 537 controller are you referring to? Is it the NVidia graphics card driver?
    What model do you have?
    If correct, have you tried the one provided by Acer for your computer?

    https://www.acer.com/us-en/support/product-support/Nitro%20AN517-52/downloads?suggest=AN517-52;0


    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Paul159753
    Paul159753 Member Posts: 11

    Tinkerer

    I have a rtx 3060 (laptop).

    537 is the driver version https://www.nvidia.fr/download/driverResults.aspx/212825/fr The one in acer website is way older (v457.xx).

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    Answer ✓

    Do not take into account either the date or the version of the one provided by Acer, keep in mind that the ones from NVidia are generic for their cards while the one from Acer is custom made for their equipment.
    It is fine to install the NVidia ones if they do not present problems, but in your case the problem may be caused by the driver.


    Simply do the test, uninstall the NVidia one and install the Acer one, which will also be updated by Windows Update and try it.


    If the problem is not fixed, you can go back to the NVidia driver by installing it again.

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Paul159753
    Paul159753 Member Posts: 11

    Tinkerer

    I will try thanks.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    You are welcome.
    Please tell me the results, I hope everything can be solved.

    A cordial greeting.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Paul159753
    Paul159753 Member Posts: 11

    Tinkerer

    I updated the bios of the GPU and, the problem is gone.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Great news, I take note and thank you very much for sharing the solution.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

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