Acer PH517-51 there are no drivers available in Acer site

Deanosim
Deanosim Member Posts: 4 New User
This discussion was created from comments split from: Acer Predator Helios 500 (PH517-51) drivers for Windows 11?.

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  • Deanosim
    Deanosim Member Posts: 4 New User

    I just reinstalled my Acer Predator PH517-51 and logged into my account clicked on my registered products to download drivers and the page starts to load and then is redirected back to the page to input your model number.
    It would appear Acer has completely removed my laptop model and all related drivers and software from the Acer website and made it impossible to get it working properly, I can't use bluetooth or anything and have a bunch of devices in device manager without drivers. So either this is a mistake by Acer or more likely they've just decided to give the middle finger to anyone who brought a PH517-51, I 100% will never be buying from acer ever again if they can't be bothered leaving up the links to download any drivers at all.

  • Deanosim
    Deanosim Member Posts: 4 New User

    Turns out I had to change the url from us-en to au-en to be able to get the stupid page to load.
    https://www.acer.com/au-en/support/product-support/PH517-51/NH.Q3NSA.005/downloads
    instead of the page in my acer account that lead me to https://www.acer.com/us-en/support/product-support/PH517-51/NH.Q3NSA.005/downloads

  • Deanosim
    Deanosim Member Posts: 4 New User

    Okay thought I'd update this, all the Windows 10 drivers work for Windows 11, the only one that seemed to be missing was this https://www.intel.com/content/www/us/en/download/19347/chipset-inf-utility.html

    For updating the drivers, I highly suggest installing Intel Driver Support Assistant https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html , It will detect and allow you to update all the drivers to the latest versions, for example Killer Ethernet, Killer WiFi, Killer Bluetooth, etc, basically it'll help keep all the intel hardware up to date. Along with Windows update that will also update some drivers. Also Nvidia's website has up to date drivers.

    I'm still in the process of searching to see if theirs any other up to date drivers, but it's a bit hard to tell for realtek audio for instance what realtek codec is used.