Acer Nitro 5 AN515-55 Why does my laptop only turns on with the charger?

Cangriboy
Cangriboy Member Posts: 3 New User
edited October 2023 in Nitro Gaming

I have an Acer Nitro 5 AN515-55

The issue is this: I power up my laptop (charger disconnected) and it turns on and shows the Acer logo for about 3 seconds and the fans turns on as well and then the whole computer turns off.
Only when I plug the charger for about 15 seconds and then power on the laptop, it turns on completely and works fine, it is on time and everything well like nothing ever happened and I can even "unplug" the charger after that and it still works fine without it and the battery lasting what it should last.
The battery is new, I bought a new one, and the problem still persist. The battery charges correctly as well.
My BIOS is updated.
Note: if the charger is plugged and I try to power on the laptop ****before**** the 15 seconds have passed, the computer turns on and sometimes goes all the way until the lock screen but then it turns off again. And after that I have to disconnect the charger completely from the laptop and also the power outlet, and then connect it all back again so the charger light in the laptop turns on and I can try to power it on again, but this time after waiting about 15 seconds so it can work completely fine.

Very weird.
Please help!

[Edited the thread to add model name to the title]

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 11,932 Trailblazer
    edited October 2023 Answer ✓
    https://community.acer.com/en/discussion/692654/acer-nitro-5-an515-55-why-does-my-laptop-only-turns-on-with-the-charger

    3 things to check, the charger is not powerful enough, the wrong type of adapter or you bought the wrong battery not for your laptop model. After you checked that try to reset the CMOS and check if the DDR4 modules are secured properly:
    Power drain + CMOS reset: Open the back of the laptop and disconnect the battery cable from the motherboard. Locate the CMOS module (with 2 twisted wires Red and Black) and remove the coin battery. Shorten the +/- contacts inside the CMOS capsule for 2 seconds with a bended paperclip and put the coin battery back with the + sign facing up, close the CMOS capsule and reseat the DDR4 modules. Next, press the Power Button on the keyboard for 10-15 seconds after that reconnect the battery cable to the motherboard. Close the laptop, plug-in the adapter and try to boot. If none of this helps, I recommend bringing your laptop to Acer Services in your country for checking.

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